Terms of service

Welcome to Owlsters! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing any order.

1. General

  • Owlsters specializes in artificial jewelry and reserves the right to update, modify, or discontinue any product or service without prior notice.
  • We may revise these Terms & Conditions at any time. Continued use of the website after changes implies your acceptance of those updates.

2. Product Information

  • We strive to ensure all product descriptions, images, and specifications are as accurate as possible.
  • Slight variations in color, size, and texture may occur due to lighting, screen resolution, and handcrafted elements.
  • While we ensure the best possible quality, we do not guarantee the color fastness or long-term durability of products.
  • All products are subject to availability. We reserve the right to discontinue or remove items at any time.

3. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise mentioned.
  • Prices may change without prior notice.
  • We accept payments via credit/debit cards, UPI, digital wallets, and secure online gateways.
  • Owlsters is not liable for additional bank fees or payment gateway charges.

4. Shipping & Delivery

  • We aim to dispatch orders within 1–3 business days. Delivery timelines depend on your location and external logistics conditions.
  • Customers are responsible for providing accurate delivery details. We are not liable for delays or losses due to incorrect addresses.

5. Returns & Exchanges

  • Due to hygiene and safety reasons, we do not accept returns unless the product is damaged or defective.
  • Customers must report damaged/incorrect products within 48 hours of delivery to be eligible for exchange or store credit.

6. Intellectual Property

  • All content, designs, images, and text on this website are the intellectual property of Owlsters.
  • Unauthorized use, reproduction, or distribution of any site content is strictly prohibited.

7. Limitation of Liability

  • Owlsters is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
  • We do not guarantee that the website will be error-free or always available.
  • Owlsters is not liable for any skin allergies or reactions caused by our jewelry. Please check materials before ordering if you have known sensitivities.

8. Governing Law

  • These Terms & Conditions are governed by the laws of Telangana, India.
  • Any disputes will be subject to the exclusive jurisdiction of courts in Hyderabad.

Contact Us

If you have any questions about these Terms & Conditions, feel free to reach out:

Thank you for shopping with Owlsters – Bold. Bright. Beautiful.